Returns & Exchanges
At Steph Pase Planners, we want you to feel organized and inspired by your purchase; if you are not completely satisfied, you can return your unused items within 30 days of delivery.
Return Process
- 1.Check Eligibility
Ensure your planners or home organization tools are in their original, unused condition and still within the 30-day return window.
- 2.Initiate Your Request
Contact our support team with your order number and reason for return to receive your unique Return Authorization number.
- 3.Pack and Ship
Securely package your items to prevent damage during transit and send them back to our warehouse using a tracked shipping service.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund or store credit within 5-7 business days.